1. Return Policy
- Eligibility for Returns:
- Returns are only accepted if the product delivered is incorrect, damaged, or expired.
- Products must be unopened, unused, and in their original packaging to be eligible for return.
- Non-Returnable Items:
- Products that have been used, or tampered with.
- Items delivered correctly and in good condition as per your order.
- Return Process:
- Notify us within 30 min of receiving the product.
- Provide a clear photograph of the product along with your order details via WhatsApp : +91 9391523275 or email at support@arakodi.com .
- Our team will review your request and guide you through the return process.
2. Refund Policy
- Refund Eligibility:
- Refunds are issued only for eligible returned products or if the product is out of stock and cannot be replaced.
- Refunds will not be issued for dissatisfaction with taste or preference, as these are subjective to each customer.
- Refund Process:
- Approved refunds will be processed within 7-10 business days after verification.
- Refunds will be credited to the original payment method or as store credit, as per your preference.
- Replacement Option:
- If eligible, you may opt for a replacement instead of a refund.
3. Important Notes:
- All returns and refunds are subject to management approval.
- Shipping charges, if applicable, are non-refundable(*for pickles in other locations).
Contact Us :
For return or refund requests, please reach out to us:
📞 Phone: +91 9391523275
📧 Email: support@arakodi.com
📱 WhatsApp: +91 9391523275
We’re committed to ensuring you have the best experience with Arakodi.
Thank you for your trust in our products!